1. About these terms
These terms govern your use of Career1 ("the Service"), including the website at career1.ai. The Service is provided by Answerflix Ltd, a company registered in England and Wales under company number 15968747, whose registered office is at 44 Church Street, Stoke-on-Trent, ST4 1BL, United Kingdom, trading as Career1 ("we", "us"). By creating an account or taking an AI interview you agree to these terms. If you use Career1 on behalf of a company, you agree on that company's behalf and confirm you are authorised to; "you" then includes the company.
Our Privacy Policy explains how we handle personal data. If you use Career1 for a company, our Data Processing Addendum forms part of these terms and governs how we process your applicants' personal data on your behalf.
2. The service
Career1 provides AI-conducted voice interviews for hiring: companies post jobs, candidates are interviewed by an AI interviewer, and companies receive scored reports including recordings and transcripts. Job seekers can also create a profile, practise, and take one vetting interview that lets companies searching Career1's talent pool find them. AI-generated scores and recommendations are decision support: hiring decisions, and responsibility for them, remain entirely with the hiring company.
3. Accounts
You must be at least 16 to use Career1. You must provide accurate information and keep your credentials secure. Company accounts are responsible for the actions of every teammate they invite.
When you apply to a job, we create a Career1 account for you. It has no password, and we never email you one. If your email address was new to Career1, the browser you applied from is signed in to that account, so you can go straight to your interview and choose a password from your dashboard. If the address already had an account, applying proves only that someone typed it, so we do not hand out a sign-in on the strength of it: sign in as usual, sign in with GitHub using the same address, or email hello@career1.ai and we will get you in.
4. Interviews, recordings and consent
The interviewer is an AI, and the interview room says so before you start. Interviews for a company's job, and the vetting interview, are recorded (video with audio) and transcribed to produce the report. Your live audio is processed by OpenAI as you speak, as the Privacy Policy explains. By starting an interview you agree to it being recorded, and to the recording, transcript and report being shared with the company whose job you applied to, or, for the vetting interview, with companies searching the talent pool as described below. Candidates who applied to a specific job are not added to the pool. Practice interviews are not recorded on video and are never shown to companies.
5. Job seekers and the talent pool
Career1 is free for job seekers. You can take a practice interview once every seven days; practice is private, never shown to companies, and has no score. You can take the vetting interview once, with no retakes. If a technical fault ends it, email us and we will look at resetting it.
When you finish the vetting interview, your profile is verified and joins the talent pool whatever the score: there is no pass mark. Companies with a Career1 workspace can then find your profile and see it as the Privacy Policy describes. You can hide your profile at any time from your dashboard, which removes it from every company's search. Career1 is new: being in the pool means companies can find you, and we cannot promise that any will contact you or offer you work.
6. Candidate data
Candidates keep their rights in their resumes, applications and interview answers. They are shared with the hiring company they applied to, which uses them to assess the candidate for its role. We do not sell candidate data. Companies must use candidate data only for their own hiring and in compliance with applicable law in their jurisdiction. A company that views or unlocks a profile in the talent pool may use it only to consider that person for work, and may not share it beyond the people involved in that decision.
7. AI outputs
Interview reports, scores, recommendations, match percentages, practice feedback, talent search results, drafted job descriptions and the free tools' results are produced by AI. They can be wrong or incomplete, and they can be unfair to the person assessed. They read what was said, and nothing else about a person. Treat them as a starting point: read the transcript and watch the recording before relying on a conclusion, and do not decide on a candidate by score alone. A free tool's result is guidance, not a promise of any outcome.
8. Companies hiring with Career1
If you use Career1 to assess candidates, you are responsible for:
- having a lawful basis for processing candidates' personal data, and telling candidates, in your own privacy notice, that you use Career1 and AI assessment;
- any notice, consent, bias audit, impact assessment, registration or record-keeping that the law where you hire requires for AI or automated tools in hiring: for example the bias audit and advance notice New York City Local Law 144 requires, the explanation, consent and deletion duties of the Illinois Artificial Intelligence Video Interview Act, and the duties the EU AI Act places on deployers of high-risk AI systems;
- having a person make each hiring decision, and giving candidates a way to ask for a review and to contest a decision;
- making reasonable adjustments for candidates who need them, such as a disabled candidate who cannot take a spoken interview (we will help where we can);
- answering candidates who exercise their data protection rights, with our help under the DPA.
Career1 does not give legal advice, and we do not warrant that your use of Career1 complies with the law where you hire. Your careers page and active job posts are public web pages, and may be submitted to search engines so people can find them.
9. Plans and billing
Career1 has a free plan and paid plans, with their prices and limits on the pricing page. Paid plans are for companies acting in the course of business. They are billed monthly through Stripe and meter the number of AI interviews per month, alongside active jobs, seats and talent-pool unlocks. Trials convert automatically on day 7 unless cancelled; cancelling inside the trial window incurs no charge. When a plan's interview allowance is exhausted, live jobs pause automatically and resume when the allowance renews. You can change or cancel a plan from Billing in your workspace, through Stripe's billing portal. Fees are non-refundable except where required by law. If we change the price of your plan, we will tell you by email before the new price applies to you, and you can cancel before it does.
10. Acceptable use
You may not use the Service to discriminate unlawfully, to interview people without a genuine hiring purpose, to scrape or resell data, to impersonate others (including by having someone else take your interview), to attempt to circumvent interview limits, to upload anything unlawful or that you have no right to share, to probe its security other than as our Security page allows, or to interfere with the Service's operation. We may suspend accounts that do.
11. Intellectual property
The Service, its software and its design belong to us or our licensors. You keep ownership of what you upload: resumes, job posts, logos and answers. You give us a licence to host, copy, process, transmit and display that content only as needed to provide the Service, including through the providers listed on our sub-processor page, and as our Privacy Policy describes. A company may use the reports about its own applicants for its own hiring. If you send us feedback or ideas, we may use them without any obligation to you.
12. Availability and changes to the service
We aim for high availability but the Service is provided "as is" without warranties of uninterrupted operation, and, to the extent the law allows, without warranties beyond those in these terms. We may change features with reasonable notice for material changes. If you are a consumer, nothing in these terms affects your legal right to a service provided with reasonable care and skill.
13. Liability
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not allow to be limited or excluded.
If you use Career1 for a business: to the maximum extent permitted by law, our aggregate liability is limited to the amounts you paid us in the twelve months before the claim, and we are not liable for loss of profit, revenue, business or goodwill, or for any indirect or consequential loss.
If you use Career1 as a consumer: we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss that was not foreseeable. Career1 is provided to job seekers for their private use, so we are not liable to you for any business loss.
We are not liable for hiring decisions made using the Service.
14. Indemnity
If you use Career1 for a company, you will compensate us for any claim brought against us by a third party, including a candidate, arising from your hiring decisions, from your breach of the law that applies to your hiring (including laws on AI and automated decision-making), or from content you upload, except to the extent the claim results from our own breach of these terms or the DPA.
15. Termination
You may close your account at any time. There is no button for it yet: email hello@career1.ai from the account's address. We may suspend or close an account that breaks these terms, or that we reasonably believe puts candidates, other users or the Service at risk, and where we can we will tell you first. On termination, companies lose access to the workspace, and the DPA governs what happens to their applicants' data; candidate rights over their own data survive termination.
16. Privacy, cookies and recording on our website
How we handle personal data is in the Privacy Policy. Cookies, browser storage, Google Analytics and the replay of visits to our public pages are in the Cookie Policy.
Session recording on our public pages is described in the Cookie Policy.
How we count visits to the website is described in the Cookie Policy.
17. Governing law and disputes
These terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes), are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over them.
If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring proceedings in the courts there. If you live in Scotland or Northern Ireland, you may bring proceedings in your local courts.
18. General
If a court finds part of these terms unenforceable, the rest stays in force. If we do not enforce a right straight away, we can still enforce it later. We may transfer our rights and obligations to a successor to the business, and we will tell you if we do; you may transfer yours only with our written agreement. Nobody other than you and us has any right to enforce these terms. For companies, these terms together with the DPA and any order you place are the whole agreement between us about the Service.
19. Changes to these terms
We may update these terms. The date at the top of this page shows the current version. If a change materially affects you, we will tell you by email or in the product before it takes effect. If you do not agree to it, you can stop using Career1 and close your account; continuing to use Career1 after the change takes effect means you accept it.
20. Contact
Questions about these terms: hello@career1.ai or career1.ai/contact.